Dear Friends of Puertas,

Well, what extraordinary and challenging times we have all witnessed. We are thrilled to be back and look forward to looking after all of our guests in the charming, personal yet professional way that’s at the heart of Puertas hospitality.

Our first priority is to keep everyone safe, that’s you our guests, but also our team. We see this as a partnership of trust, so we ask you to please play your part in keeping everyone safe. In return we will all be doing the same for you. Your health and peace-of-mind is our top priority, and we’re double crossing out t’s and making sure our standards and procedures not only follow the guidelines set by the CDC and local government mandates, but that they meet our own. (And we’re passionate about these things.) At this time we are only accepting vaccinated guests.

We have made some slight changes to our impeccable service and amenities. Breakfast baskets will be delivered to your room at 8:00 AM and picked up promptly at 10:30 AM (baskets and their contents may not be removed from the property). Coffee service is available in your room and will be refreshed as part of your breakfast basket delivery. A room refresh is not available but if you need anything, please ask and we will happily provide it. Most of our rooms have private terraces for you to enjoy. Our outdoor communal terrace is arranged for you to enjoy safely. All rooms and common areas are being carefully cleaned and disinfected with special attention to high touch areas.

We have made some slight changes to our impeccable service and amenities. Breakfast baskets will be delivered to your room at 8:00 AM and picked up promptly at 10:30 AM (baskets and their contents may not be removed from the property). Coffee and tea service are available in your room and will be refreshed as part of your breakfast basket delivery. A room refresh is not available but if you need fresh towels, please ask and we will happily provide them. Most of our rooms have private terraces for you to enjoy. Our outdoor communal terrace is arranged for you to enjoy safely. All rooms and common areas are being carefully cleaned and disinfected with special attention to high touch areas.

This is new territory for us too, we would ask you to be patient with us if you are visiting, there is a chance some things might be a little different than usual whilst we all get used to the new normal way of doing things! To keep up with the latest restrictions, regulations, and travel requirements in Puerto Rico (including Vieques) please visit This is new territory for us too, we would ask you to be patient with us if you are visiting, there is a chance some things might be a little different than usual whilst we all get used to the new normal way of doing things! To keep up with the latest restrictions, regulations, and travel requirements in Puerto Rico (including Vieques) please visit https://www.discoverpuertorico.com/info/travel-guidelines Above all, thank you for your support during this unprecedented time - your kind messages have kept us all going, and to those that have made a booking over the next couple of months, we very much appreciate you thinking of us!s Above all, thank you for your support during this unprecedented time - your kind messages have kept us all going, and to those that have made a booking over the next couple of months, we very much appreciate you thinking of us!

We hope to see you soon! In good health,

The Team at Puertas